Shipping & Returns

Shipping

  • Free shipping on all orders within the United States.
  • Orders are processed within 1–3 business days.
  • Delivery typically takes 7–14 business days after processing.
  • You'll receive a tracking number by email once your order ships.
  • Holiday deadline: order by December 5 for the best chance of delivery before Christmas.

Returns

  • You can request a return within 30 days of delivery.
  • If your item arrives damaged or defective, email us with a photo and we'll send a free replacement or a full refund — no need to send it back.
  • For change-of-mind returns, items must be unused and in original packaging. Contact us first for return instructions; return shipping is paid by the customer.
  • Refunds are issued to your original payment method within 5–7 business days after approval.

Contact

Questions about an order? Email bearsmith2323@icloud.com and we'll reply within 1 business day.